SPEECH AT THE
AGENTS AWARDS FOR M/S THE JUBILEE INSURANCE COMPANY OF TANZANIA-BY GEORGE
ALANDE
Role of insurance in the development of
Tanzania
Allow me to talk about this salient topic this
afternnon.
If we examine the development of any nation, it
will be seen that the insurance industry has been the silent prime mover behind
the scene. We have the recorded history of the role played by Lloyds of London
in the industrial revolution which catapulted UK to the most developed nation
in the world.
This started with
merchants seating at a coffee house , to discuss how to mitigate their losses
against the perils of the sea. This was
the birth of marine insurance .We can
not fly without aviation insurance ,Roads can not be constructed without contractors All Risk insurance cover and
where applicable advance payments bonds and performance Bonds among other insurance requirements .
So, for the growth of any nation, it is of paramount importance that the
country has a robust and vibrant insurance industry. South Africa is seen as
the big brother inrespect of economic development in Africa. The wheels of the economy
are being turned by insurance .Closer home , kenya’s economy is also being driven by this silent but effective driver . He is not seen, he
does not talk, and you can only feel it when claims occur.
Thus us as the insurance fraternity which
includes you our insurance agents must feel proud of what you are doing.
What then is the importance of
insurance to our country?
1.It mitigates against
the financial hardship when the loss and or injury occurs .It Protects
your financial outlay .For instance Credit life covers mitigate against the
dead and critical injury to the borrower .
2. Creats peace of mind
i.e life insurance/investment – my kids will go to school even if am injured
and or die.
3. It lessen the
economic hardship –provides funds to the owners of businesses to re-open after
let say a fire loss or burglary has occurred.
4. Releases the
dependence on the community I,e funeral cover and school fees covers
5. Avails a pool of
money for the investment in the economy i.e treasury bills/Bonds are largely
bought by insurers because of the time lag from premium payment and claims
settlements.
6.Mobilization of
funds for national developments i.e invests in huge buildings to used for
offices and business facilities .
7.Provision of funds
for loss/Risk controls which enables the economy to grow .Insurers have
invested in the risk management surveys which have improved the standard and
working conditions in various industries .we provide expert advice .
8.we have provided
employment to various categories of employees in the economy . we as the
Jubilee insurance company of Tanzania directly employees over 100 staff and many more indirectly as our
service providers among other things .
9.supports a healthy
nation through medical insurance etc
10.Insurance covers
for marine supports international trade .
11.Ever present
catalyst to improving farmers life through weather index and crop insurance and micro insurance takes
care of the lower pyramid in the society.
But then What is the current
growth of the industry for us to deduce the importance of insurance?
The industry is
growing at about 20% and this is bound to increase with penetration to the
rural and major towns in Tanzania.
Public aware and role of our
Agents.
The insurance awareness
is too low.People are only buying bima ndogo-Third party insurance and bima
kubwa – comprehensive for motor insurance is not considered at all.Third party does
not protect your own vehicle but the liabilities against third parties whom you
may injure/kill and their properties.It does not protect your own car and
financial outlay .
Individual people
believe that insurance is only for corporate sector.
Life , education and
other covers like marine covers are only known to but a few individual citizens
of the land.
The average Tanzanian
is slowly becoming aware to the possibilities of insurance, thanks to the
activities of the insurance regulator, TIRA, as well as educational
institutions like IFM, Dar es Salaam, The chartered insurance institute ( CII)
London who administered insurance exams world wide .A few of our staff are
taking this internationally recognized exams.Further, the increasing levels of
education as well as the growing number of people joining the ranks of the
middle class, has ensured that insurance is becoming more popular in Tanzania.
However, the insurance
penetration in Tanzania is still below 1%, and there is a lot more work to be
done by the industry.
What do we do then as
agents and insurance professionals?
1. We need to include insurance teaching to
the education curriculum
2. Educate the media
personel and members of the public through road shows, opinion leaders etc
3. Move to all corners
of the public
4. Design products for
the lower pyramid
5. Train the competent
personal to sale insurance and empower our staff and agents
Why the low penetration level
of insurance in TANZANIA
Compared to the rest?
1.Kenya 3.5%,
south Africa -16%;Uganda 1% , TANZANIA -0.86%,globally around 7.5% and sub
sahara Africa- 4.5%.
In our country, I dare
to say :
1. The industry only reside in a few towns –Dar and a few others .we
have7 branches as a company and we plan to move across a field in the country.
2. Lack of public education.
3. Creat relevant products suitable to the populace’s needs.
4. We as insurers needs to blow our trumpets whenever we pay large claims
5.Lack of qualified man power in
the industry .
6.Failure of some companies to pay claim
due to service and inadequate funds .
Role of government to increase
the penetration : give some incentives to imbue the growth?
1.we need to give tax benefits in areas such as life insurance/pension to encourage people to save by not taxing the
premium contribution element on PAYE.
2.we need tax incentive for insurance companies who have opened branches
in the rural areas.
3.Review some taxes such as premium levy -1.5%, city levy 0.3% withholding taxes at 5% to reduce cost of
doing business .After all these , we still have corporate taxes to pay! .
4.Further, when we talk of insurance segments like Microinsurance, we
are talking about the poorest of the poor of any nation, whether Tanzania or
USA. By taxing the insurance industry, the cost to the nation becomes
exhorbitantly high, thus slowing down the GDP growth and insurance industry .
What are the challenges facing
the insurance industry and possible solutions in TANZANIA ?
- Fraud and corruption
- Dishonesty of employees-we have seen marked increase in fidelity Guarantee covers given against the infidelity of the employees .we are really stealing from our employers ! why ? is it a moral decadence ? perhaps! May be the desire to be seen rich !It is a sin to die poor for some of us .
- Lack of government support on some areas like weather index insurance –Government needs to support metrological departments for them build weather monitoring stations/Rain gauges to help us issue insurance covers to the farmers .Without food , we shall not be!
- High cost of the spare parts due to inflation and currency devaluations means that the cost of repairs of cars goes high .
- Negative public notion of insurance .Legacy of the failed and or ran down companies ?
- Lack of quality personnel committed to organizational growth.
- Lack of adequate qualified loss adjusters and surveyors and other service providers
- Law enforcement on our roads-un road worthy vehicles finds there ways in our roads and a times are the cause of the numerous uncalled for accidents , property damages and deaths.
Closing remarks
We as the insurance
industry market leaders , do know that
With out insurance,
the economy will continue to bleed due to numerous fires, burglaries,car accidents but to
mentioned a few .We need to curb fraud, corruption and unethical competition to
ensure that our economy grows!
Without insurance, may
companies will not operate.
With our brand and being the largest insurance company in
Tanzania and within the region , we shall continue to support our insurance
agents.Hence the importance of the day today . we shall award the best of the
best .
Thank you for your
support .Without, you we will not be here
this afternoon.
BY GEORGE ALANDE –CEO
THE
JUBILEE INSURANCE COMPANY OF TANZA
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